Talent Development Manager

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.


A Brief Overview

The Talent Development Manager owns the end-to-end execution, delivery, and continuous improvement of Safelite’s enterprise talent development programs, including orientation, onboarding, leadership, and associate development experiences. This role ensures programs are effectively designed (in partnership with Instructional Design), deployed, sustained, and continuously improved to drive measurable business impact.

This role translates enterprise talent development strategy into actionable program plans, ensuring programs are effectively deployed, sustained, and aligned to business priorities and remain consistent across the organization.

This role requires strong program and project management expertise, stakeholder management, and the ability to translate talent development strategy into clear plans, managing day-to-day program delivery, and continuously improving based on data, feedback, and business outcomes. Partners closely with People Business Partners (PBPs), Talent Management, Instructional Design, and business leaders to ensure high-quality program delivery and consistent learner experience.

A key part of this role is defining program success measures, monitoring performance, and providing regular reporting and insights to stakeholders to drive continuous improvement.

What You Will Do

• Program Ownership & Execution: Own the end-to-end program execution and continuous improvement of enterprise talent development programs. Develop and manage program plans, timelines, risks, and dependencies. Ensure consistent and high-quality delivery across all programs.

• Stakeholder Management: Partner with PBPs, leaders, and SMEs to gather insights and align on program needs. Set expectations and ensure alignment across stakeholders.

• Facilitation: Facilitate select programs and support leader-lead / PBP-led sessions as needed.

• Change Management & Communication: Develop communication plans to drive awareness and engagement. Lead change management efforts to support program adoption.

• Measurement & Reporting: Define success metrics for programs. Track participation, engagement, and effectiveness. Report on outcomes and provide recommendations. 

• Research emerging learning trends, technologies, and best practices, integrating these insights with program data, metrics, and analysis to drive innovation and continuous improvement.

What You Will Need

• Bachelor's Degree in adult-learning, organizational development, HR, or related field, Required

• 4-6 years of progressive experience in talent development, organizational development, learning & development or related field, Required

• Previous experience managing enterprise-wide, end-to-end, complex programs, Required

• Previous experience with presenting to and influencing senior leaders, Required

• Strong program, project and stakeholder management experience, Required

• Prior experience leading others, Preferred

• CPTD/APTD certification a plus  

• Certified facilitator a plus (ex. DISC, MBTI, CliftonStrengths, SLII)

• Exceptional communication and storytelling skills; using PowerPoint to bring stakeholders along

• Proven ability to manage complex L&D programs with measurable results

• Program success measures; gathering and analyzing data

• Expert facilitation skills

• Project management expertise, familiarity with program management tools a plus (Monday.com)

• Working through ambiguity, anticipating and adapting quickly to change; creative problem-solving, and learning agility

• Builds collaborative relationships, quickly becoming a trusted partner

• Highly creative at designing experiential learning

• Can flex quickly between strategic thinking and detailed execution

• Promoting and marketing enterprise programs; creating excitement and engagement

• Highly proficient with MS products (PowerPoint, Word, Excel, Teams/SharePoint)

• Knowledge of evaluation tools a plus (Qualtrics, Workday Learning, MS Forms)

• LMS Knowledge (Workday Learning) a plus

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.