Job description
What You’ll Get
- Pay starting at $18/hour
- Weekly payday every Friday
- Total job benefits valued at more than $10k, including:
- 401(k) plan with company matching
- Medical coverage plans tailored to your needs
- Paid time off (PTO), company holidays, and paid volunteer days
- Up to $5,250 in tuition reimbursement per year
- Paid training and access to all the tools and resources you need to be successful
- Explore our health, wealth, and life offerings at www.safelitebenefits.com
What You’ll Do
- Source out-of-stock parts internally and externally, optimizing cost-effectiveness and delivery time
- Track inbound part shipments using multiple systems, providing regular updates to customers and partners
- Confirm receipt of sourced items through invoice audits, effective communication with partners and customers, and resolution of purchase order discrepancies through VIN and insurance verification
- Ensure sourced parts meet quality standards through systematic checks and visual management tools
- Engage with customers and internal partners to resolve issues with empathy and professionalism, using de-escalation techniques to manage challenging interactions
- Build and maintain strong relationships with customers and vendors to ensure a positive experience and timely resolution of concerns
- Demonstrate flexibility by undertaking additional duties assigned by leadership as needed
What You’ll Need
- Must be 18 years of age or older
- Abilit to work a Saturday rotation, consisting of at least two Saturdays every month
- Customer service experience preferred, especially in high-volume or fast-paced environments
- Experience in warehousing, part sourcing, distribution, or supply chain is a plus
- Proficiency in Microsoft programs including Access, Excel, Word, Outlook, and PowerPoint
- Demonstrates a growth mindset, collaborative work style, and a passion for continuous learning
- Shows resilience, adaptability, and a commitment to providing outstanding service in challenging situations
- Ability to de-escalate tense situations and maintain professionalism under pressure
- Thrives in working under pressure against priority deadlines with a high attention to detail
Apply today and start your fulfilling journey!
#LI- JB1
#INDSC
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Want to know what it’s like to work at Safelite? Watch now for an inside look at what it takes to succeed in this role.
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Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for more information.
