Senior Salesforce Engineer
7400 Safelite Way, Columbus OH
Job description
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Lead Salesforce Engineer at Safelite works on an agile technology team, and is focused on building and operating digital experiences (websites and/or mobile apps) for Safelite clients and consumers. The Lead Salesforce Engineer has a deep technical knowledge of Salesforce and its integrations; they lead teams and supervise work on large projects and across multiple teams; and accomplish work through direction, delegation, and influence. They help set and maintain standards for the entire organization.
The Lead Salesforce Engineer successfully manages cross-team commitments and work completion, and improves productivity of teammates across multiple teams. They work between and across teams almost as much as with their own, participate in major projects and initiatives within and between teams, and are consulted for large projects and called in to solve tricky problems.
What you will do
- Provide technical leadership to program, project, or development team for Salesforce
- Lead team engineering activities through direction, influence, and delegation
- Drive overall project design and estimates that meet both business and technology strategy needs during project scoping phases; collaborates with other IT teams to design integrations between applications
- Reads specs and writes code according to specification using patterns and languages approved by Technical Lead and Architect; adhere to best practices and end-user requirements
- Leads the design process that generates application functional and technical specifications (JAD, Three Amigos)
- Collaborates with Product Owner, UX, IT Leadership, and business stakeholders to plan changes to a product for enhancements and new features; demonstrates business knowledge by actively participating and providing relevant suggestions and insight.
- Collaborates with IT Leadership and other Lead and Senior Engineers to improve overall architecture, design, and processes within the Digital organization
- Coaches and trains members of the engineering team on code structure, patterns; review and approve pull requests, and provide feedback on overall code quality
- Ensures security guidelines, compliance, and other business standards are followed to support the application
What you will need
- Bachelors Degree or equivalent experience
- 7-9 years of experience with Salesforce integrations and third-party tools, including knowledge of APIs, data migration, and system integration across Salesforce clouds (preferred)
- Prior experience in configuration management, and release coordination (required)
- Familiarity with managing or supporting licensing and permission management in Salesforce Service Cloud and other platforms (required)
- Previous experience working across solutions or coordinating across different product areas. (cross-cloud Salesforce experience a plus)
- Salesforce Service Cloud Knowledge
- Excellent analytical and problem-solving abilities, with a data-driven mindset
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- Experience with Jira
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs".
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
Want to know what it’s like to work at Safelite? Watch now for an inside look at what it takes to succeed in this role.
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Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. Click here for more information.
